+ People: Jackie Croucher
+ Communications and Quality Control

Jackie makes sure we communicate with our clients clearly and concisely, and she is the hunter-killer of jargon, ambiguity and gobbledegook.  She brings a wealth of professional judgement to our services, based on her thirty years experience as a lecturer, examiner and specialist in linguistics, communications and adult education.  She also makes sure that the text on our client websites is understandable, accurate and relevant, and she handles the coordination of our foreign language translations.